UPSOLVE

Upsolve is a tech-driven nonprofit that combats intergenerational poverty by helping low-income Americans overcome debt and rebuild credit at scale. Upsolve was founded in Harvard Law School’s Access to Justice Lab in 2016. Upsolve has since become the nation’s most visited nonprofit financial education site. Upsolve.org educates approximately 2.9 million people a year with over 2,000 articles on an array of debt and credit topics. Upsolve’s free bankruptcy filing tool has been used by 18,000 families to relieve $860 million in debt. Upsolve users are disproportionately Black and Brown with an average household income of $25,000. Upsolve is exploring Upsolve Assist, an AI-powered Financial Assistant for low-income Americans. Upsolve Assist helps you understand your best path out of debt and poor credit and, wherever possible, takes action for you. Upsolve's funders include the Gates Foundation, Robin Hood Foundation, and Legal Services Corporation.

AI Legal Research Fellow

Location: Cambridge, MA
Hybrid or Remote: Option to be either fully remote or hybrid
Supervisor: CEO and Co-Founder


JOB DESCRIPTION

The Upsolve AI Innovation Fellowship is designed for individuals passionate about the intersection of artificial intelligence (AI), law, and financial technology. This fellowship will focus on conducting AI-related legal research to support the development of Upsolve Assist, an AI-powered legal and financial assistant that helps low-income Americans navigate debt and credit challenges.

Through this fellowship, you will explore legal frameworks and challenges around debt law and consumer protection while collaborating with our engineering and product teams to integrate these insights into our AI tools. This role will play a pivotal part in ensuring that Upsolve Assist is both legally compliant and effective in assisting users with their financial needs.

Your research and feedback will also help bolster our strategic plan writing for foundations, which will enable us to grow our team and ultimately expand our ability to help more people.

This position offers a distinctive opportunity to merge direct legal and financial services with technology-driven solutions, making a substantial and scalable impact on the lives of low-income Americans. It’s an excellent fit for those who are passionate about law, social justice, and tech-driven approaches.

KEY RESPONSIBILITIES

  • Build on prior legal research focused on debt law, credit rebuilding, and regulatory compliance, with an emphasis on AI applications.
  • Work closely with the leadership, engineering, and design teams to ensure AI tools are legally accurate and meet regulatory standards.
  • Provide legal insights into the development of our AI-powered financial assistant, focusing on how AI can best support users in managing their debt.
  • Participate in discussions around policy and legal trends affecting Upsolve’s mission.
  • Collaborate on innovative legal strategies that leverage AI to improve access to justice for low-income individuals.
  • Contribute to discussions on ethical AI, regulatory trends, and legal risk mitigation in the development of AI-driven products.
  • Support users in the bankruptcy filing process, helping fellows gain mastery of bankruptcy law.
  • Optimize user support and document review process, through the incorporation of AI tools where possible.
  • Conduct user research and synthesize user feedback to inform tool development and improvement.

 

DESIRED SKILLS

  • Understanding of racial inequality in the United States.
  • A track record of helping low-income communities or a personal connection to our work.
  • Strong research skills.
  • Ability to write concisely.
  • Top-tier empathy and organizational skills.

Nonprofit Partners