Legal Tech Access Innovator
SAN FRANCISCO BAY AREA
Supervisor: Managing Attorney
JOB DESCRIPTION
The Tahirih Justice Center San Francisco Office is seeking a Legal Tech Access Innovator to advocate for trauma-informed and better accessible services for immigrant women, gender-nonconforming and trans people, and those who are most harmed by gender-violence and least helped by current justice priorities. The SF Legal Tech Access Innovator will build upon the work established in the Tech Access Survey to better understand the types of technological equipment clients use, their technology literacy, concerns about privacy and technology, and relationship to technology. The goal will be to advance new safety priorities rooted in prevention, trauma recovery, and community health, ensuring that clients have accessible information at all times.
The Innovator will work closely with Tahirih SF’s Legal and Social Service team as well as community partners.
Key Responsibilities:
- Shaping client demographic policies and best practices regarding use of remote tools, particularly in the realms of e-signatures, videoconferencing, screen sharing, digitizing, sharing of documents, as well as discussing and implementing technological safety precautions.
- Creating a series of client video tutorials, with the assistance of volunteers and Tahirih’s pro bono partner, LinkedIn, on working remotely with advocates. The first video covers how to take good photos of documents with a phone camera. The Innovator will continue to explore the scope of these tutorials to ease access to legal services.
- Researching and developing ideas for a web, app, or other platforms, to feature video tutorials and disseminate information about digital literacy and resources for accessing essential legal and social services in the Bay Area through a Geo mapping tool.
- Building out a database of client-centered and linguistically accessible educational videos, building a resources guide for language access – including a pool of interpreters – and other projects that the legal team may deem fit.
- Providing regular updates on current status of project as needed.
- Attending and participating in regular program and campaign meetings.
DESIRED SKILLS
- Must be an action-oriented self-starter, who will take initiative, dream up creative ideas, engage with staff to incorporate feedback and cultivate support, develop action plans, and problem solve.
- Must be a committed collaborator who values collective processes, enjoys sharing information, and thrives in a team environment where there is an opportunity to learn and work closely with others.
- Must have a systems mindset in approaching problems and understand the inter-connectedness of issues that could arise in a project.
- Strong communication skills and ability to explain complex concepts in simple terms.
- Strong customer service orientation: patience, listening, and resourcefulness.
- Commitment to learning and applying equity-centered design and trauma-informed approach in tech access.
- Experience in community organizing, engaging volunteers.
- Strong cultural competence and experience working directly with indigent and immigrant communities and other constituents from diverse racial, ethnic, socio-economic, and geographic backgrounds.
- Strong computer skills, particularly Microsoft Office Suite and web-based research.
- Strong organizational and time management skills with attention to detail.
- Ability to support moving projects from concept to completion.
- Strong interpersonal skills, including a desire to learn, sense of humor, and creativity.
- Strong writing and editing skills.
- Ability to work autonomously as well as collaboratively across teams.
- Fluency in Spanish is preferred but not required; proficiency in another foreign language is a plus.
- An interest or background in immigration policy, health care access, gender rights, and criminal justice issues.
- Experience with User Experience (UX) design is a plus.
Legal Tech Access Innovator
SAN FRANCISCO BAY AREA
Supervisor: Managing Attorney
JOB DESCRIPTION
The Tahirih Justice Center San Francisco Office is seeking a Legal Tech Access Innovator to advocate for trauma-informed and better accessible services for immigrant women, gender-nonconforming and trans people, and those who are most harmed by gender-violence and least helped by current justice priorities. The SF Legal Tech Access Innovator will build upon the work established in the Tech Access Survey to better understand the types of technological equipment clients use, their technology literacy, concerns about privacy and technology, and relationship to technology. The goal will be to advance new safety priorities rooted in prevention, trauma recovery, and community health, ensuring that clients have accessible information at all times.
The Innovator will work closely with Tahirih SF’s Legal and Social Service team as well as community partners.
Key Responsibilities:
- Shaping client demographic policies and best practices regarding use of remote tools, particularly in the realms of e-signatures, videoconferencing, screen sharing, digitizing, sharing of documents, as well as discussing and implementing technological safety precautions.
- Creating a series of client video tutorials, with the assistance of volunteers and Tahirih’s pro bono partner, LinkedIn, on working remotely with advocates. The first video covers how to take good photos of documents with a phone camera. The Innovator will continue to explore the scope of these tutorials to ease access to legal services.
- Researching and developing ideas for a web, app, or other platforms, to feature video tutorials and disseminate information about digital literacy and resources for accessing essential legal and social services in the Bay Area through a Geo mapping tool.
- Building out a database of client-centered and linguistically accessible educational videos, building a resources guide for language access – including a pool of interpreters – and other projects that the legal team may deem fit.
- Providing regular updates on current status of project as needed.
- Attending and participating in regular program and campaign meetings.
DESIRED SKILLS
- Must be an action-oriented self-starter, who will take initiative, dream up creative ideas, engage with staff to incorporate feedback and cultivate support, develop action plans, and problem solve.
- Must be a committed collaborator who values collective processes, enjoys sharing information, and thrives in a team environment where there is an opportunity to learn and work closely with others.
- Must have a systems mindset in approaching problems and understand the inter-connectedness of issues that could arise in a project.
- Strong communication skills and ability to explain complex concepts in simple terms.
- Strong customer service orientation: patience, listening, and resourcefulness.
- Commitment to learning and applying equity-centered design and trauma-informed approach in tech access.
- Experience in community organizing, engaging volunteers.
- Strong cultural competence and experience working directly with indigent and immigrant communities and other constituents from diverse racial, ethnic, socio-economic, and geographic backgrounds.
- Strong computer skills, particularly Microsoft Office Suite and web-based research.
- Strong organizational and time management skills with attention to detail.
- Ability to support moving projects from concept to completion.
- Strong interpersonal skills, including a desire to learn, sense of humor, and creativity.
- Strong writing and editing skills.
- Ability to work autonomously as well as collaboratively across teams.
- Fluency in Spanish is preferred but not required; proficiency in another foreign language is a plus.
- An interest or background in immigration policy, health care access, gender rights, and criminal justice issues.
- Experience with User Experience (UX) design is a plus.