Tech Access Project Coordinator

SAN FRANCISCO BAY AREA, CA
Supervisor: Pro Bono Network Coordinating Attorney
Job Theme: Women's Issues, Immigrant Rights, Legal Services


JOB DESCRIPTION

The COVID-19 pandemic has transformed the environment for Tahirih clients and has provided a catalyst for Tahirih to shift to a virtual legal service model. To respond to this shift and bridge the digital divide for their clients, the Innovator will assist in developing new, equitable, client-centered, trauma-informed, and linguistically accessible tools for working remotely with clients, all of whom are immigrant survivors of gender-based violence.

Under the direction of the Pro Bono Network Coordinating Attorney and supervision of local attorneys, the Innovator will build on the work of Tahirih’s Tech Access Project to coordinate the development of:

  • An app/online platform and/or online materials to aid in preparation of humanitarian immigration cases.
  • Tutorials and educational resources for service seekers who require immigration legal assistance and are unlikely to be able to find legal assistance by an immigration attorney or DOJ accredited representative.

THE INNOVATOR WILL:

  • Take a leading role in coordinating simultaneous project deliverables with the goal of launching an app/online platform and/or online materials.
  • Will exercise critical analysis in identifying issues impacting the project.
  • Coordinate with volunteers in the creation of tutorial videos and other online content.
  • Lead/Coordinate the research of data privacy and confidentiality issues related to the development of an app/online platform designed for survivors of gender-based violence.
  • Ensure that internal and external stakeholders understand the vision for the app/platform and /or online materials.
  • Serve as the primary liaison between internal and external stakeholders, and be able to solicit and synthesize feedback.
  • Value and have experience working with and advancing the needs of diverse populations.
  • Have knowledge of, and commitment to, building and maintaining platforms that are accessible to all people.
  • Be highly organized, exercise sound judgement, and be highly collaborative with the ability to work with staff at all levels of the organization.
  • Be resilient, resourceful and detail-oriented with an ability to work independently and as a member of a team and will have a strong commitment to the mission and values of the Tahirih Justice Center.
DESIRED SKILLS
  • Must be an action-oriented self-starter who will take initiative, dream up creative ideas, engage with staff to incorporate feedback and cultivate support, develop action plans, problem solve and get things done.
  • Must be a committed collaborator who values collective processes, enjoys sharing information, and thrives in a team environment where you are learning from and working closely with others.
  • Must have a systems mindset in approaching problems and understand the inter-connectedness of issues that could arise in the project.
  • Strong communication skills and ability to explain complex concepts in simple terms.
  • Experience working with indigent and immigrant communities.
  • Commitment to learning and applying equity-centered design and trauma-informed approach.
  • Experience with User Experience (UX) design is a plus.

Tech Access Project Coordinator

SAN FRANCISCO BAY AREA, CA
Supervisor: Pro Bono Network Coordinating Attorney
Job Theme: Women's Issues, Immigrant Rights, Legal Services


JOB DESCRIPTION

The COVID-19 pandemic has transformed the environment for Tahirih clients and has provided a catalyst for Tahirih to shift to a virtual legal service model. To respond to this shift and bridge the digital divide for their clients, the Innovator will assist in developing new, equitable, client-centered, trauma-informed, and linguistically accessible tools for working remotely with clients, all of whom are immigrant survivors of gender-based violence.

Under the direction of the Pro Bono Network Coordinating Attorney and supervision of local attorneys, the Innovator will build on the work of Tahirih’s Tech Access Project to coordinate the development of:

  • An app/online platform and/or online materials to aid in preparation of humanitarian immigration cases.
  • Tutorials and educational resources for service seekers who require immigration legal assistance and are unlikely to be able to find legal assistance by an immigration attorney or DOJ accredited representative.

THE INNOVATOR WILL:

  • Take a leading role in coordinating simultaneous project deliverables with the goal of launching an app/online platform and/or online materials.
  • Will exercise critical analysis in identifying issues impacting the project.
  • Coordinate with volunteers in the creation of tutorial videos and other online content.
  • Lead/Coordinate the research of data privacy and confidentiality issues related to the development of an app/online platform designed for survivors of gender-based violence.
  • Ensure that internal and external stakeholders understand the vision for the app/platform and /or online materials.
  • Serve as the primary liaison between internal and external stakeholders, and be able to solicit and synthesize feedback.
  • Value and have experience working with and advancing the needs of diverse populations.
  • Have knowledge of, and commitment to, building and maintaining platforms that are accessible to all people.
  • Be highly organized, exercise sound judgement, and be highly collaborative with the ability to work with staff at all levels of the organization.
  • Be resilient, resourceful and detail-oriented with an ability to work independently and as a member of a team and will have a strong commitment to the mission and values of the Tahirih Justice Center.
DESIRED SKILLS
  • Must be an action-oriented self-starter who will take initiative, dream up creative ideas, engage with staff to incorporate feedback and cultivate support, develop action plans, problem solve and get things done.
  • Must be a committed collaborator who values collective processes, enjoys sharing information, and thrives in a team environment where you are learning from and working closely with others.
  • Must have a systems mindset in approaching problems and understand the inter-connectedness of issues that could arise in the project.
  • Strong communication skills and ability to explain complex concepts in simple terms.
  • Experience working with indigent and immigrant communities.
  • Commitment to learning and applying equity-centered design and trauma-informed approach.
  • Experience with User Experience (UX) design is a plus.